Contact us

Use the enquiry form below if you need to contact FSANZ. You can subscribe to our newsletters and alerts here too. If you have a complaint about food quality, safety or contamination, please contact your local enforcement authority.


Email enquiries

Use our email enquiry form for general, non-urgent enquiries. Some enquiries are complex and will take time to address. We'll do our best to get back to you as soon as possible.

Enquiry form

Contact details

Our contact hours are Monday to Friday, 9am to 5pm (AEST/NZST), excluding public holidays. 


Phone: +61 2 6271 2222

PO Box 5423
Kingston ACT 2604

Level 4
15 Lancaster Place
Majura ​ACT 2609

Fax: +61 2 6271 2278

New Zealand

Phone: +64 4 978 5630

PO Box 10559
Wellington 6140
New Zealand

Level 2
Pencarrow House
1 Willeston Street 
Wellington Central
Wellington 6011

Food recalls (Australia)

If you are a food business wanting to conduct a recall, please use the following contact details:

For assistance on public holidays and during our shutdown period (from Christmas to New Year's day), please call 0412 166 965.

State and territory food recall contacts Food recalls New Zealand

Media enquiries

Media releases

Food enforcement contacts

If you have a complaint about food quality, safety or contamination, or want information on food businesses permits or licenses, you will need to contact local enforcement agency. See contact details below. 

Food enforcement contacts


Sign-up to Food Standards News, Food Recall Alerts and Notification Circular emails.

Subscription form

Social media

Connect with us on social media for the latest news and updates