Consumers should contact their local food regulatory agency if they have a food complaint. Industry can download the Food Recall Action Officers business hours contact list (PDF 154KB) or select a state or territory from the below dropdown menu to display details.
Australian Capital Territory
Lyndell Hudson
Health and Community Services Directorate
Phone: 02 5124 9700
http://www.health.act.gov.au
Faith Bvirakare
Health and Community Services Directorate
Phone: 02 5124 9700
http://www.health.act.gov.au
New South Wales
NSW Food Authority
Phone: 02 9741 4854
http://www.foodauthority.nsw.gov.au
Anne Mcintosh
NSW Food Authority
Phone: 02 9741 4761
http://www.foodauthority.nsw.gov.au
Alan Edwards
NSW Food Authority
Phone: 02 9741 4854
http://www.foodauthority.nsw.gov.au
Northern Territory
Adam Barnes
Northern Territory Department of Health
(08) 8922 7476
https://health.nt.gov.au/
Stuart McLay
Northern Territory Department of Health
Phone: 08 8922 7469
https://health.nt.gov.au/
Queensland
Please note there are two sets of contacts for Queensland. For food recalls involving food products produced or processed by businesses accredited by Safe Food Production Queensland (SFPQ), please contact SFPQ. SFPQ’s accreditation register is available on the Safe Food Queensland Government website. For all other food products manufactured or imported in Queensland, please contact Queensland Health.
Tenille Fort
Queensland Dept of Health
Phone: 07 3328 9310
https://www.qld.gov.au/health/staying-healthy/food-pantry
David Larkings
Queensland Dept of Health
Phone: 07 3328 9310
https://www.qld.gov.au/health/staying-healthy/food-pantry
Rick Jacobson
Safe Food Production Queensland
Phone: 07 3253 9842
http://www.safefood.qld.gov.au
Mark Chan
Safe Food Production Queensland
Phone: 07 3253 9835
http://www.safefood.qld.gov.au
South Australia
Alessia Centofanti
South Australian Department for Health
Phone: 08 8226 7132
http://www.sahealth.sa.gov.au
Tasmania
Olivia While
Tasmanian Dept of Health
Phone: 1800 671 738
https://www.health.tas.gov.au
Stewart Quinn
Tasmanian Dept of Health
Phone: 1800 671 738
https://www.health.tas.gov.au
Victoria
Elliot Hill
Victorian Department of Health
Phone: 03 9285 3524
http://health.vic.gov.au/public-health/food-safety
Stephanie Reid
Victorian Department of Health
Phone: 03 9668 7263
http://health.vic.gov.au/public-health/food-safety
Western Australia
Peter Gray
Western Australian Dept of Health
Phone: 08 9222 4132
https://ww2.health.wa.gov.au/
Enita Ostojic
Western Australian Dept of Health
Phone: 08 9222 2338
https://ww2.health.wa.gov.au/
New Zealand
Food Safety Helpline
Ministry for Primary Industries (New Zealand)
Phone: +64 4 830 1574
http://www.mpi.govt.nz