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Food Standards Australia New Zealand Logo

Recall templates

​​​​​(March 2017)

When a product is recalled, it is the Sponsor’s responsibility to notify all customers to whom they have sold the affected product. The Sponsor will also need to retain evidence of this notification in order to satisfy post recall reporting requirements.
To ensure that the distribution of recalled food is stopped the Sponsor needs to provide FSANZ with a detailed list of the businesses to whom they have directly supplied the affected product (including business name, address including state/territory, contact person and phone number). The relevant state/territory health departments may investigate to ensure these businesses have been notified of the recall details.
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