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Food regulatory agencies
Food regulatory agencies If you have a complaint about food quality, safety or contamination, or want information on food business permits or licenses, you will need to contact your local food regulatory agency. See contact details below. Australian Capital Territory ACT Health Protection Service Phone: 02 5124 9700 Website: https://www.health.act.gov.au/businesses/food-safety-regulation Email: hps@act.gov.au…
Published 29 August 2023
Starting or changing a food business
Starting or changing a food business If you're starting a new food business or changing the business name, location or activities of your current food business you must tell your local food regulatory agency. What are the requirements? Under Standard 3.2.2 - Food Safety Practices and General Requirements, if you're starting a new food business or changing the business's name, location or activities you must tell your local food regulatory agency. A list of food regulatory agencies is available on our website. Do I need to notify?
- No matter how big or small your food business is, or if it's home-based, online, mobile, a 'once only' activity, or you are using a permanent or…
Published 30 September 2025
Processed foods
Processed foods What are processed foods? Processed foods are any foods that have been modified from their original fresh or whole state. Many foods we eat are processed in some way. They include:
- bread
- breakfast cereals
- cheese
- cakes and biscuits
- drinks, such as milk or soft drinks
- tinned fruits and vegetables
- savory snacks, such as chips, sausage rolls and pies
- meat products, such as bacon, sausage, ham, salami and paté
- ready to eat meals (including frozen meals).
Published 3 November 2023
Food safety in horticulture
Food safety in horticulture On this page
Horticulture standards The ‘Horticulture Standards’ refers to specific standards under the…Published 1 October 2025
Health and hygiene for food handlers
Health and hygiene for food handlers If you're a food handler, making sure you don't contaminate food through illness or unclean habits is very important to keep food safe to eat. What are the requirements? Under Standard 3.2.2 - Food Safety Practices and General Requirements, as a food handler you need to do whatever you can to make sure you do not make food unsafe or unsuitable. Be clean and careful
- wash and dry your hands thoroughly
- stop hair, clothes, jewellery or phone touching food or surfaces (e.g. tie hair back, remove loose jewellery, cover open sores)
- don't touch ready-to-eat food with your bare hands - use tongs or gloves
- wear clean clothing and aprons
- do not eat, spit, smoke,…
Published 1 October 2025
Chemicals in food packaging
Chemicals in food packaging (August 2018) Food packaging prevents contamination, allows food to be transported easily and extends shelf life. From time to time concerns are raised about chemicals migrating from packaging into food. To address this concern FSANZ undertook a project to assess whether there were any unmanaged risks from packaging chemicals migrating into food. This project (Proposal P1034) was completed in October 2017. After a thorough safety assessment involving targeted and public consultation, a number of surveys and a dietary exposure assessment, FSANZ has determined that estimated dietary exposure to these chemicals is low and not of concern for human health.
Food safety supervisor
Food safety supervisor Food service, caterer and related retail businesses in Australia need to meet food safety supervisor requirements that came in December 2023. What are the requirements? Under Standard 3.2.2A - 11, category one and two businesses must:
- appoint a certified food safety supervisor (FSS) before engaging in a 'prescribed activity'
- the certificate must be from either a registered training organisation or an organisation recognised by the relevant food regulator
- the certificate must have been obtained within the past 5 years
- ensure that the FSS is reasonably available to advise and supervise each food handler engaged in that prescribed activity. …
Published 1 October 2025
A1269 - Cultured Quail as a Novel Food
A1269 - Cultured Quail as a Novel Food On 18 June 2025, changes to the Australia New Zealand Food Standards Code (the Code) were gazetted to permit the use of cell-cultured quail as a food. The application from Vow Group Pty Ltd sought approval to use cultured quail cells in combination with other ingredients to make products such as logs, rolls and patties. The application was assessed under FSANZ’s major procedure and included two rounds of public consultation. Our assessment concluded that the product is safe for human consumption and presents no toxicological, nutritional or allergenic concerns. The quail cell line was…
Published 18 June 2025
Media Statement on FSANZ approval of updated definitions for genetically modified food
Media Statement on FSANZ approval of updated definitions for genetically modified food Food Standards Australia New Zealand (FSANZ) has approved updated definitions for genetically modified (GM) food in the Australia New Zealand Food Standards Code (the Code). Following an extensive review under Proposal P1055 – Definitions for gene technology and new breeding techniques, the GM definitions have been modernised to address advances in gene technologies and maintain strong food safety protections. FSANZ CEO Dr Sandra Cuthbert said the new definitions reflect the latest science and will provide greater clarity for industry, regulators and consumers. “The updated definitions are outcome…
Published 18 June 2025
Listeria in food
Listeria in food What is it?
- Listeria monocytogenes (Listeria) is a type of bacteria commonly found in soil, water, sewage and the gut of animals
- Listeria can grow in cold conditions, even in refrigerated food
- Listeria can cause an illness called listeriosis
- Listeriosis is rare but for pregnant women, the elderly and people with weak immune systems the illness can be serious and fatal
- Listeria may cause pregnant women to miscarry or the baby can be born prematurely or stillborn
- Even a small amount of Listeria in food can cause illness
- Eating foods contaminated with Listeria is the most common way of contracting the illness. Listeria is tolerant…
Published 2 October 2025