Queensland
For general guidance about food complaints go to http://www.health.qld.gov.au/ph/documents/ehu/27753.pdf.
Local Government
Website: http://dlgp.qld.gov.au/local-government-directory/
Search the Local Government Directory to find contact details and locality maps for Queensland’s 73 local councils
Contact your Local Council (ask for an Environmental Health Officer) if your enquiry relates to:
- licensing of food businesses (both making and selling of food)
- mobile food premises
- complaints about food safety and hygiene matters in food premises
- food safety programs (except those in Queensland Government facilities).
Queensland Health – Public Health Units
The following website includes email, telephone and address details for Queensland Health Public Health Units:
Website: http://www.health.qld.gov.au/foodsafety/role/population_health.asp
Contact your closest Queensland Health Public Health Unit if your inquiry relates to:
- food composition and labelling issues
- Queensland food safety publications
- information on food legislation
- complaints about suspected food-borne illness, contamination of food and food recalls
- food safety programs in Queensland Government facilities.
Please note: All incidents of suspected intentional contamination of food are to be reported to Queensland Health via the 13 HEALTH (13 43 25 84) hotline. Please refer to further information at: http://www.health.qld.gov.au/ph/documents/ehu/susp_food_industry.pdf .
Queensland Health – Food Safety Policy and Regulation Unit
+61 7 3328 9310 (Office hours)
+61 1800 128 962 (After hours)
Website: http://www.health.qld.gov.au/foodsafety
Email: foodsafety@health.qld.gov.au
Contact the Queensland Health Food Safety Policy and Regulation Unit if your enquiry relates to:
- Statewide policies on food issues and enforcement
- regulatory implementation and enforcement issues
- approval of and complaints about food safety auditors
- initiating a food recall
- general advice on current and proposed food standards.
Safe Food Production Queensland
+61 7 3253 9800 or 1800 300 815
Website: www.safefood.qld.gov.au
Email: info@safefood.qld.gov.au
Contact Safe Food Production Queensland if your enquiry relates to:
- the production and processing of primary produce (that is, dairy, meat, seafood and eggs)
- monitoring of hygiene standards and operating procedures of premises, vehicles, plant and equipment used for the production of primary produce
- accrediting primary production and processing businesses
- approval of food safety programs for accredited businesses
- complaints about food safety at businesses producing or processing primary produce