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Allergy information for industry

The food industry has a role in helping to manage food allergies.

For example, food manufacturers are responsible for managing the unintentional presence of food allergens.

When consumers disclose their allergy, the food service industry has a responsibility to help the customer with food menu choices by providing information on allergen content that may be present directly and/or indirectly in food menu items.

Importers are responsible for ensuring their imports are properly labelled and for providing clear and accurate information about the allergen status of their product.

The Allergen Collaboration has agreed on a number of key messages for industry in regard to food allergens. These are listed below.

Key messages

Manufacturers & Industry

  • Implement an effective allergen management plan.
  • Train staff in food allergen risks, management and communication.
  • Provide clear and accurate information on the allergen status of your product.
  • Food manufacturers have a responsibility to manage the unintentional presence of food allergens.

Food service

  • Implement an effective allergen management program.
  • Train staff in food allergen risks, management and communication.
  • Provide clear and accurate information on the allergen status of your product.
  • When consumers disclose their allergy, the food service industry has a responsibility to help the customer with food menu choices by providing information on allergen content that may be present directly and/or indirectly in food menu items.

Food importers

  • Provide clear and accurate information on the allergen status of the imported product.
  • Importers have a responsibility to ensure their imports are properly labelled.
  • Importers should advise overseas suppliers about labelling requirements in the Australia New Zealand Food Standards Code.

Resources

Food Standards Code requirements

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