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Contact us

FSANZ is a small science-based organisation. Enquiries about the Food Standards Code are often complex. For this reason it’s often better to use our contact us form.


We will respond to your enquiry as soon as possible. Responses can take up to a week for a simple enquiry or two-four weeks for a complex one. We respond to enquiries in the order they come in and appreciate your patience.

FSANZ has developed a number of user guides to help manufacturers, retailers and food officers interpret and apply the Food Standards Code.
If you have a food complaint you should contact your state or territory food safety agency or department. Complaints about food in New Zealand should be directed to the Ministry for Primary Industries.  
Enforcement and interpretation of the Code is the responsibility of state and territory agencies or departments and the Ministry for Primary Industries in New Zealand.

More information

Media enquiries

Information for the media, including contact details for journalists, is located on our media centre page.

General enquiries  


New Zealand

Ph:  +61 2 6271 2222
Fax: +61 2 6271 2278
Boeing House
55 Blackall Street
PO Box 7186
Canberra BC  ACT  2610
Ph: +64 4 978 5630
Fax: +64 4 473 9855
Level 3
154 Featherston Street 
PO Box 10559              
The Terrace, Wellington 6143
New Zealand

Food recalls

Contact details for the FSANZ Recall Coordinator are available on our food recalls page.


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