FSANZ is a small science-based organisation. Enquiries about the Food Standards Code are often complex. For this reason it’s often better to use our contact us form.
We will respond to your enquiry as soon as possible. Responses can take up to a week for a simple enquiry or two-four weeks or a complex one. We respond to enquiries in the order they come in and appreciate your patience.
FSANZ collects and will record the personal information you provide in order to be able to respond to your enquiry. You may deal with FSANZ anonymously or under a pseudonym, but doing so may mean we will be unable to follow up on or respond to your enquiry.
People sometimes wish to provide us with personal information about other people in their phone call or email to FSANZ. We discourage you from giving us that kind of information unless it is absolutely necessary; but where you do provide us with such information, FSANZ manages that information in accordance with the Privacy Act 1988.
FSANZ has developed a number of user guides to help manufacturers, retailers and food officers interpret and apply the Food Standards Code.
Information for the media, including contact details for journalists, is located on our media centre page.
Ph: +61 2 6271 2222
Fax: +61 2 6271 2278
55 Blackall Street
BARTON ACT 2600
PO Box 7186
Canberra BC ACT 2610
Ph: +64 4 978 5630
Fax: +64 4 473 9855
154 Featherston Street
PO Box 10559
The Terrace, Wellington 6143
Contact details for the FSANZ Recall Coordinator are available on our food recalls page.